Impact 2024 now released, bringing with it a host of new features. Details here.

Language is not supported by the code page

Attempting to switch the Impact application to any of the following languages - Polish, Japanese, Russian, Chinese Simplified or Chinese Traditional - may generate an errror message:


                                   Error message displayed when the chosen language is not supported by the current Windows code page


To resolve the issue, follow the method below - note that the steps used Windows 11 and so the process (and images) may differ in other Windows versions).



Via the Start menu, search for Region settings:


                                                            Searching for Region Settings in Windows 11


If the language you wish to use (eg Chinese Simplified) is not currently installed, click Add a language


                                                                    Language & Region settings in Windows 11


Select the required language (from the Choose a language to install list) and click Next to begin the installation process:

                                                                Selecting a language to install in Windows 11


Select the relevant language feature(s) and click Install:


                                                        Selecting the language features to install in Windows 11 

Once the reqred feature(s) have been installed, click Administrative language settings (further down the same page):


                                                                        Administrative language settings in Windows 11


 On the Administrative tab of the Region popup, click Change system locale:


                                                            Changing the system locale in Windows 11


Select the language you wish to use. (eg Chinese Simplified) - click OK and prepare to restart:


                                                                 Selecting the language for non-unicode programs in Windows 11


                                                                             System locale restart prompt in Windows 11


After the restart you can now change the Impact language as required (eg Chinese Simplified):


                                                        Impact application using the Chinese Simplified language setting in Windows 11

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