Impact Licensing – Service Update
Throughout today (Dec 2nd), our licensing service provider, Nalpeiron, experienced several outages caused by issues at their hosting provider, Azure. Nalpeiron has confirmed that full service has now been restored, they do not expect further disruption, and they are implementing additional safeguards to mitigate similar issues in the future.
Problem:
Error when attempting to add a license: Unable to decrypt broadcast message
Cause:
LicAdmin is receiving UDP messages on port 3000, probably from another process
Problem:
In LicAdmin, change the First UDP Port from 3000 to something else (such as 4000)