The Impact Browsing Service was unable to process this request

PROBLEM: The Impact Browsing Service was unable to process this request


.../ImpactRESTful/ImpactBrowsingService.svc/users/user@domain+com -> User is not authorized for access.




User is receiving them when going into the Browser and when trying to do a project number query on Enterprise.




SOLUTION: 

This can be caused by LDAP issues, like if you find a difference in the U_LOG_NAME value between CENTRAL and his LOCAL db, issues will occur. 


For example, if a user is johnsmith@abc.com  in his LOCAL db andjohnsmith@ad.abc.com  in CENTRAL.

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