Local monitor displays "Unable to determine status"

PROBLEM: Local monitor displays "Unable to determine status"

If this occurs, the site will also show offline in offline in the Enterprise Health Monitor application.  Users can enter Impact – they use Active Directory (Windows Login credentials) to enter Impact.


For the Impact Enterprise Services, an SQL user was created and did not have “dbo” privileges.  

Always make sure Connecting Users and this Service has “dbo” privileges.

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