Impact Licensing – Service Update
Throughout today (Dec 2nd), our licensing service provider, Nalpeiron, experienced several outages caused by issues at their hosting provider, Azure. Nalpeiron has confirmed that full service has now been restored, they do not expect further disruption, and they are implementing additional safeguards to mitigate similar issues in the future.
Select this tool to instruct Impact to start tracing internal debug messages. This will cause the tool name to change to Stop Tracing. When you select the tool again you will be able to email the generated log file to the Arden Software Support team.
This process is useful when trying to track down problems that you may be having with Impact.